Who we are.
The Credit Hire Recovery Expert has over 20 years experience working in the credit hire industry with one of the leading CHO's.
The last two years we've been working closely with a NON GTA CHO dealing primarily with high value Taxi Claims - yep, we're just loving the Hussain v EUI challenges.
Throw in Management, Team Management, Performance Management, People Development, Coaching and Mentoring, Credit Hire pre and post Litigation and liability challenges; we're pretty confident we can help and support you.
All our services are ‘white labelled’ which means we use your systems, call and act like you - ensuring a seamless professional service for your customers and suppliers.
What we've achieved.
From securing £5million -£6million a month in revenue to reducing aged debt. To taking care of Customer's ULR collecting £200,000–£300,000 a month, we've done it all AND we can do it again for you.
Some other useful things we've done that might help you.
- Forecasting KPIs.
- Investigating liability and fraud claims.
- Resolving Customer complaints and enriching the Customer’s journey through process improvement.
- Assessing the financial risk of claims for litigation.
- Insurer trend analysis.
- Instigating and implementing process changes throughout all departments.
- Creating a Performance Management Framework to drive company performance, lead and motivate employees.
- Employee Engagement group sessions and action plan.
- Recruitment, interviewing and training.
- Got our Mental Health First Aider status.
- Proud partner of the Mental Health Charter.